BPM Excuse Busters – Episode 2: “We tried Business Process Re-engineering already and failed.”

Anyone who was around the business world in the 1990s couldn’t escape the two big topics of the decade – the Y2K bug and Business Process Reengineering (BPR). The fear of the unknown drove huge investments to address Y2K and the result was…well, nothing really came of it. On the other side of the coin, the promise of efficiency and cost reduction drove many companies to undertake huge BPR efforts…

e-Learning Part 2: Getting on the Right Track with Upfront Needs Analysis

In my last post, I discussed the steps an organization should take to begin identifying the type of e-Learning program they need. Once you have determined the type of training that is right for your organization, you can begin to analyze your content further to understand the level of repurposing necessary for an effective e-Learning initiative…

How to run a development project when you don’t know much about IT: 3 Truths for Success

As a creative director (who also happens to oversee the Web development projects) direct-marketing company, I am well aware that I am always the most technically challenged person on the project team. High school math and a journalism degree only get you so far. But, like the ancient Egyptians who relied upon big logs, sand, and clever ramps to create pyramids the size of office buildings, I’ve learned to make the most of my skill set…

Is Secured Enterprise Search Too Risky? Not if you know your Secured Search Engine and use it! – Part 1

I believe most of us only worry about security sometimes because we are wisely extra cautious about new and unproven systems. We need to stand up and fight for security and privacy. We need to learn the security capabilities of our search engine, and use the capabilities offered while demanding the capabilities that are missing…