Posts Tagged ‘mobile’

Mobile Has Unbottled the UX Genie

Tuesday, May 24th, 2011

I think it was the editor of Wired magazine who said something like “Designing for the iPad is liberating, because users have no pre-conceived expectations for the user experience”.  He hit the nail on the head, because right now many of the most exciting user experience innovations are occurring on mobile.  I wanted to share a few:

1) Do@ is an iPhone app which does search better by replacing text search results with apps* pre-filled with result sets, and a WebOS-style flick left or right between the apps.  By “outsourcing” the results display to 3rd-party apps, Do@ leaves plenty of room for innovation, without losing value as an aggregator of all apps appropriate for each category (e.g. @movies,  @news, @music).

2) Siri has the theory & user experience right for voice search.  In my testing, the app isn’t ready for prime time because it makes too many mistakes.  But with Apple’s purchase, we’ll likely see pieces of the technology built right into future releases of iOS.

3) Windows Phone 7 Mango has added Google-Goggles-style “Bing Vision” search built right into the OS.  Also, they’re building closer integration between Bing search results and results within apps like IMDB.

4) WebOS Just Type extends search with Quick Actions, once again proving that innovation can still help reduce the number of steps required to perform common tasks

You’ll notice a trend here: I’m showing examples of innovations for search.  As you may have noticed in my blog, I’m passionate about the synergy offered by combining mobile innovations and search innovations.  Since our focus at Avalon Consulting, LLC. is content, specifically leveraging your content to improve your users’ experiences, our mobile focus is naturally around delivering your content to more people more often using the most effective mobile user experiences.  I believe we’ve only scratched the surface of how the combination of mobile devices and search technologies will make valuable content more accessible.

* term used loosely here since they’re HTML5 and not independently installed on the device

Yes, Faceted Search for Mobile is Possible

Wednesday, May 12th, 2010

Faceted Search is recognized as a powerful search experience enhancement, easy enough for even novice users to filter large result sets.  As I’ve seen the increasing importance of mobile computing, I’ve struggled with how to fit facets on smaller mobile screens.  You see, facets usually belong on the left of search results, but I simply can’t see how to fit the facets there.  While some websites show facets above results, I can’t recommend this either as it would push down the all-important search results.

Luckily, as I investigated the excellent auto-complete implementation by MarkLogic, I had an inspiration.  You see, MarkLogic implemented their auto-complete directly off facet names and facet values.  And while this can be a great user experience on standard browser-based search experiences, in a mobile context the value is exponentially higher for two reasons:

  1. As mentioned above, screen real-estate is limited on mobile.  Auto-complete takes no extra screen real-estate since it floats and only shows as the user types.
  2. Typing on mobile devices is often more awkward, so a great auto-complete experience can save keystrokes.

Here’s a video I created using our Unified Search Platform which shows the user experience I’m describing: